Why Ledger.com/Start™?
Ledger.com/Start™ is your guided, secure entry point into the Ledger ecosystem. It ensures you:
- Download Ledger Live from the official, verified source—no malware risk.
- Setup your hardware device safely with authenticity checks included.
- Access reliable support and avoid phishing traps or unofficial instructions.
Unbox & Inspect
Begin by ensuring your Ledger hardware package is genuine:
- Sealed packaging with intact tamper-evident seal
- Recovery sheet is clean—never pre-filled
- No visible signs of damage or tampering
If anything seems off, stop immediately and reach out to Ledger Support before proceeding.
Step-By-Step Setup — Five Sections to Success
1. Access the Official Portal
Manually enter ledger.com/start into your browser—never click links from unverified sources. The official portal provides verified downloads, setup instructions, and firmware resources to ensure your setup remains secure and authentic.
2. Download Ledger Live
Ledger Live is the management app you’ll use with your hardware wallet. Available for:
- Desktop: Windows, macOS, Linux
- Mobile: iOS and Android
Avoid downloading from search engine results—use the link on Ledger.com/Start™ only.
3. Initialize Your Device
Follow the prompts in Ledger Live after installation:
- Connect your Ledger hardware wallet via USB or Bluetooth (Nano X)
- Create and confirm a strong PIN
- Write down your 24-word recovery phrase on the provided card
- Confirm your phrase directly on the device
Store your recovery phrase offline—never digitally! Ledger will never ask for it via email or chat.
4. Verify Device Authenticity
After setup, Ledger Live will run a genuineness check to confirm your hardware is original and untampered. Only proceed if this check succeeds.
5. Add Accounts & Start Managing
Your device is now ready. In Ledger Live:
- Install blockchain apps (e.g., Bitcoin, Ethereum)
- Click “Add Account” to view your balances or start receiving crypto
- Access extra features like staking, swap, DeFi and NFT support
Features You Can Use Right Away
- Project Credibility: Keep assets localized and secure—no third-party custody.
- Asset Dashboard: View performance, balances, and transaction history in one place.
- Fiat Integration: Buy crypto with fiat, swap tokens, and stake eligible coins.
- NFT Management: Safely display and manage your Ethereum and Polygon NFTs.
- App Marketplace: Install new blockchain apps and update your firmware from one screen.
Security Best Practices
- Always access Ledger Live from Ledger.com/Start™—search results may be fraudulent.
- Never share your PIN or recovery phrase. Ledger staff won’t ask for it.
- Verify transactions directly on the device screen.
- Enable passphrase protection for an extra security layer.
- Use different PINs or passphrases for distinct wallets (e.g., “Main,” “Savings,” or “NFT Vault”).
- Keep your firmware and Ledger Live app updated for security patches and new features.
Help If You Need It
Some users experience issues like “device not detected” or sync delays. In such cases:
- Try rebooting your device and computer
- Use a different USB port or cable
- Ensure your browser and Ledger Live are up to date
- Reach out using the official Ledger Support Center
Always verify support links lead to ledger.com—not elsewhere.
Your Onboarding Journey, Summarized
- Unbox and verify your device
- Go to Ledger.com/Start™
- Download Ledger Live (desktop or mobile)
- Initialize device: set PIN and record recovery phrase
- Complete genuineness check
- Add accounts and begin exploring securely